International Remote Assistance

NO MATTER WHERE YOU ARE LOCATED, we guarantee low cost Worldwide Remote Assistance. We will help you troubleshoot any issue you may have with your laptop or computer while you’re on the road or abroad. We can also remotely install/uninstall software, remove viruses/malware/spyware, install Windows Updates and driver updates, fix system errors and help you out with internet, wireless or network connexion issues. We give you advice before you make a hardware or software purchase or on anything else IT related. We are a valuable asset that can save you time and money.

Remote & On-Site Support

Preference can also remotely manage and monitor your network, keeping it running at peak performance all the time. You’ll save money by keeping your company’s IT up and productive. Your IT will be secure and protected.

We can help you on specific projects or be your entire IT department. We offer:

  • 24/7 Remote Monitoring
  • Proactive Desktop and Server Management
  • Remote Support
  • Email
  • Virus
  • Spyware/Malware Protection
  • Procurement
  • Strategic Planning
  • Backup and Recovery
  • Projects

What we can do remotely once you sign a Service Contract giving you our maintenance, assistance and intervention guarantee:

  • Systems and Network Administration
  • Database management and optimization (SQL, MySQL,PostgreSQL)
  • Windows Server 2000, 2003, 2008, 2012, 2016
  • Manage your virtual machines (Hyper-V and VMware)
  • Windows XP, Vista 7, 8, 10 Workstations.
  • Creation and configuration of networks
  • Computer updates and configuration
  • System maintenance and verification
  • Remote intervention 24/7/365
  • Configuration and management of backups
  • Lost data recovery and computer forensics
  • Software installation
  • Configuration of peripherals
  • Backup installation and configuration